At Siyarata Herbal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information in the following ways:

• Personal Information: When you make a purchase or contact us, we collect details such as your name, email address, phone number, billing address, and payment information.
• Non-personal Information: We may collect non-personal information such as browser type, device information, and browsing behavior on our website for analytics and improving our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To fulfill your orders, process payments, and provide customer support.
• To Improve Our Services: To enhance our website and customer experience, including analyzing site usage and improving our products.
• To Communicate with You: To send order confirmations, shipping updates, and promotional emails (with your consent).
• To Comply with Legal Obligations: To meet legal requirements, resolve disputes, and enforce our policies.

3. How We Protect Your Information

We take the protection of your personal data seriously. We implement appropriate security measures, including encryption, to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, delivery services) who help us operate our business and provide services to you.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze web traffic, personalize content, and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights

• Access and Correction: You have the right to access, correct, or update your personal information.
• Opt-out: You can opt-out of receiving marketing emails by following the unsubscribe link in our emails or contacting us directly.
• Data Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., legal requirements).

7. Third-Party Links

Our website may contain links to third-party websites. These sites are not operated or controlled by Siyarata Herbal, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Please review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: siyarataherbals@gmail.com
• Phone: 070 472 0584

Thank you for trusting Siyarata Herbal with your personal information. We are dedicated to ensuring your privacy and providing you with a secure and enjoyable shopping experience.